SHIPPING POLICY

We aim to process and deliver your order as quickly and safely as possible.

ORDER PROCESSING: Orders are processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with your tracking number.

SHIPPING RATES: We offer flat rate shipping Australia-wide for $AUD9.95.

DELIVERY TIMEFRAMES: Delivery times are estimates only and may be impacted by Australia Post delays. Metro areas: 1–3 business days Regional areas: 3–7 business days

DELIVERY INFORMATION: Please ensure your delivery address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

DAMAGED ITEMS: If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the damage so we can assist you promptly.

QUESTIONS: If you have any questions regarding shipping, please don’t hesitate to contact us.